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Microsoft Dynamics Add Ons

Call Scheduler

Field Service Management Call Scheduler provides GP Field Service Management (FSM) users with the essential functionality required to effectively allocate calls to technicians. Fully integrated with the GP Field Service Modules, service calls created within GP are automatically visible within Call Scheduler. These calls can then be assigned to the relevant technician, or technicians, using a simple calendar view and drag-and-drop functionality.

• View the technicians resource allocation on either a Daily, Weekly or Monthly basis

• Unallocated Service Calls are presented in a clear graphical format that is regularly updated

• Full reporting throughout the solution covers product setup, resource utilization and even technicians’ schedules

• Contractual obligations within Dynamics GP FSM will be recognized in Call Scheduler

• Extensive customizable options exist to allow service call data to be easily tailored

For more information please contact us sales@swareindex.com or +44 1509 505 333

For more information contact:
Eli Clarke
Software Index
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