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Weird Customer Maintenance in Sol 7 FP 1

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arifin_ts View Drop Down
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  Quote arifin_ts Quote  Post ReplyReply Direct Link To This Post Topic: Weird Customer Maintenance in Sol 7 FP 1
    Posted: February 01 2010 at 10:18pm
Dear all,

I installed Solomon Ver. 7 FP 1 in windows server 2008 x64 in an IBM server.
I found a weird on Country/Region, Zip, Phone/Ext fields in customer
maintenance screen. They seem could not be updated. Every I change with a
new value on those fields and then save it, they just return to previous
values.
Another weird, when I click the customize mode (on customize mode), those
fields have the false visible property, and if I click again the customize
mode (on normal mode), those fields were disappeared. Actually, my local
computer also has the same behavior (solomon and operating system) with the
IBM server but those fields look well.

I have compared the regional setting between server and my local computer,
the result was all configuration have already the same as my local computer.

I also have compared both SolInst.cfg and SivInst.cfg, and the result was no
problem with those files.

Do you have any idea about others configuration? Is it operating system or
Solomon configuration ?

Thanks and Regards,
-Afin-
Thanks and Regards,
-== Afin Technosoft ==-
http://technosoft.co.id/
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syng83 View Drop Down
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  Quote syng83 Quote  Post ReplyReply Direct Link To This Post Posted: February 03 2010 at 8:52am

have you try install any hotfix for FP1?

have you try open login the SL with run as administrator?
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arifin_ts View Drop Down
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  Quote arifin_ts Quote  Post ReplyReply Direct Link To This Post Posted: February 03 2010 at 10:27pm
hi syng83,

Thank you for replying.
Actually I didn't install any hotfix for FP1 since I could not find it in knowledge base.
My client use remote desktop to login to SL, and all security have already full trust.
Thanks and Regards,
-== Afin Technosoft ==-
http://technosoft.co.id/
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