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Authentication issue in CRM2011

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SeanSmith1999 View Drop Down Member Member

Joined: May 31 2013
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    Posted: May 31 2013 at 11:21am
We recently upgraded to CRM 2011 and are now having an issue with authentication under certain circumstances.
Our system is configured for IFD and internally we use the Outlook client with no problems.  When connecting with the Outlook client, users are not asked to enter a username/password; the current windows domain credentials are used, as expected.
However, if someone sends me an e-mail with a link to an entity in CRM and I click that link, I get sent to a page where I am required to enter my domain\username and password before I can see the content. Before our upgrade (when using 4.0), this did not happen. 
So my question is: why, when I'm working in an authenticated environment, am I being asked to re-authenticate when I click a link to CRM?  And how to I stop this from happening?
I realize there probably isn't enough detail in this post, but I'm not sure what info you would need to answer this question, so ask away and I'll try to provide.
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